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This is the worst *** company I've ever dealt with. I recently found out they have been over charging me for 4 months.

The customer service agent put in a dispute with billing and the same day they disconnected my service in error. I had to pay $49.99 to have it reconnected, and it was their error! I was told it would be refunded...so I'm waiting for that and the account credit for being over charged.

I filed a complaint with the Better Business Bureau bcz I'm fed up and pissed! If an apartment complex only offers Ygnition for service.....run away fast and lease somewhere else!

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We're sorry to hear that you've had bad experiences with our service and Customer Care Center. I work with the Ygnition Cares team and would like to help you with your service and address your concerns. Can you please email your full name and service address to customersupport@ygnition.com so we can help you with this? Please mention you were contacted by YGCares.

Thank you,

Jeanie S.

Ygnition Cares

Ygnition Networks

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